Payment

Methods of Payment:

  • Cash (cash) – after you’ll receive the order and pay with cash, we will give you the check
    confirming your payment.
  • Bank transfer (legal entities) – you can request a payment account, after bank transfer you’ll
    receive a tax invoice and the order.
  • Online Payment
    We accept Visa, Master Card, Maestro. Customers’ payment details are securely transmitted to the acquiring bank, card and payment companies for real-time transaction authorization using Extended Validation Certificates (EV) SSL transaction encryption. Look at the credit card to verify that you’ve entered your name correctly. Then, enter your credit card information: the credit card number, expiration date, and security code. For Visa, Mastercard, and Maestro, the three-digit security code will be printed on the back of the card after the credit card number.
    Refund
    You can get a refund only on the same credit card you paid for your order, in case our team didn’t manage to deliver your order. Product returns will not be accepted.

Delivery

Delivery starts on 09 a.m till 8 p.m, during 24 hours after the order was confirmed, and it’s free
of charge.

The delivery deadline may extend in some situations (ex. bad weather conditions, holiday periods, unforeseen technical problems, etc.). We will notify you if we encounter one of the above situations.

You can choose any address for delivery – home, office or other address, without additional
charges. We accept a single delivery address for each order. In case you need to deliver the
order to different addresses, please, place different orders for each address.

Products are shipped in original packaging from the winery and insured during delivery. Upon
receipt of the products, please in the presence of the courier verify the integrity of the package,
also the check and then sign the order receive paper. Any subsequent claim will not be
accepted.

Delivery available only in Chisinau.